Frequently asked questions about UMAS home care & adult day care

Quick answers about our services, eligibility, adult day care, caregiver jobs, locations and languages. Can’t find your answer? Call us anytime.

Call us at 847-306-7606

Services and eligibility

What services does UMAS offer?

At UMAS, we provide in-home care services for older adults, including assistance with daily activities, health monitoring, and emotional support. We also offer adult day care services for individuals who need supervision and engagement during the day.

Who qualifies for home care?

Seniors age 60 or older who live in Illinois (U.S. citizen or permanent resident) and are eligible for Medicaid. Individuals with physical disabilities also qualify. Income does not determine eligibility. It is reviewed only to assess possible cost-sharing. See if you qualify.

Can home care be free through the Community Care Program?

For people who qualify, the Illinois Department on Aging’s Community Care Program (CCP) can pay for in-home care. Your parent does not have to qualify for Medicaid to get CCP, but they must apply for Medicaid and enroll if eligible. Read our CCP guide.

How can I apply for UMAS services?

Fill out the online form on our website or call us directly at 847-306-7606. One of our representatives will provide you with all the necessary information.

Adult day care

Is transportation included?

Yes, we offer free door-to-door transportation for participants who qualify for our adult day care programs.

Are meals included at adult day care?

Yes. Participants get breakfast, lunch, and snacks. Our meals are approved by dietitians and provided daily through the Child and Adult Care Food Program (CACFP), which we have offered since 2016. Learn about CACFP.

Who can join the adult day care program?

Participants must be 60 years old or older, be an Illinois resident and a U.S. citizen or permanent resident, and have applied for Medicaid or be eligible. Individuals with physical disabilities also qualify. About adult day care.

Working at UMAS

What do I need to work as a caregiver at Universal Metro Aging Services?

We are looking for compassionate and responsible individuals. You must be willing to care for older adults, complete basic training (provided by UMAS), and meet the legal requirements for employment. No previous experience is required; we will train you!

How do I apply for a caregiver job?

Apply online on our careers site. Our Become a Caregiver page has all the details. Our team will contact you soon with the next steps. Become a caregiver.

Locations and languages

Which areas do you serve?

We have 15+ offices and adult day centers in Roselle, Carol Stream, Chicago, Elgin, Naperville, Niles, Orland Park, Schaumburg, Vernon Hills, Melrose Park and Joliet, and we serve families in 11+ counties across Chicagoland. You can find each office’s address and phone number on our Locations page. See all locations.

Does UMAS staff speak Spanish or other languages?

Yes! We have bilingual caregivers and staff who understand diverse cultures and languages, enabling us to provide more personalized, culturally sensitive care. Our team speaks English, Hindi, Gujarati, Urdu, Bosnian, Spanish, Arabic, Punjabi, Bengali, Tamil, Telugu and Marathi.

How do I reach UMAS?

Call us anytime at 847-306-7606 or email [email protected]. You can also stop by in person to meet with a member of our staff. Contact us.

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