About us

Who We Are

Universal Metro Asian Services (UMAS) has been providing Homecare and Adult Day Care services in the Chicagoland area for over 25 years! Our aim is to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America, and Europe. For the past three decades we have been at the forefront of meeting the requirements of the South Asian immigrant community and have since evolved to serve all communities. UMAS is an equal opportunity employer.

Our Mission

Our mission is to provide the highest possible quality homecare and adult daycare services that are tailored individually to our client’s needs in regard to culture, language and food habits. Our aim is to ensure that every client ages gracefully with the dignity and the respect they so truly deserve while maintaining their independence in their own home.

Our Story

When Mrs. Santosh Kumar migrated to America in 1985, she was amazed to see how much America had to offer. However, she was shocked to see there were elderly being neglected. Mrs. Kumar knew something had to be done about this. Immigrant families were having a tough time taking care of their elderly. They were working full-time, looking after their children, all while attempting to assimilate to the American culture. There was no outlet for these ethnic populations when it came to homecare. The Homecare industry in Chicagoland was not understanding of the cultural aspects/ needs of the immigrant populations for it to be truly effective. Mrs. Kumar knew she could not see the South Asian elderly in her community suffer the way that they were, so she set out on a mission to make a difference in their lives by applying for the Homecare Program from the State of Illinois. She was contracted by the State in 1993 but didn’t stop there. She added Public Benefits, Social Services, Nutrition Programs, Educational & Health Research shortly after that. In 2006, she started Adult Day Care Services to transport seniors that were neglected when their children went to work. Homecare grew to 12 locations and Adult Day Care is currently offered at 6 centers.

Respect

We acknowledge and respect differences in each other, and provide a safe, supportive environment in which all individuals and staff are valued and encouraged to engage in open two-way communication.

Compassion

Having compassion gives us the ability to understand the suffering of other people and the desire to alleviate that suffering.

Dignity

Dignity is the way in which people are physically treated. We treat clients with respect and privacy at all times. We understand the inherent value and worth of each person and that is seen in the care that we provide.

Advocacy

Advocacy ensures that people have their voice heard on issues that are important to them as well as access to information and services.