Our Story
Where Compassion, Culture, and Care Come Together
Who We Are
Universal Metro Asian Services (UMAS) is a community-based nonprofit organization with decades of experience serving seniors, families, and underserved populations across Chicagoland.
We are committed to creating a respectful, inclusive, and supportive workplace where caregivers and staff are valued as essential partners in our mission.
Our Story
When Mrs. Santosh Kumar emigrated to the United States in 1985, she was amazed by all the opportunities the country offered. However, she was also shocked to see how many older adults were being neglected.
Immigrant families were going through difficult times trying to care for their aging loved ones. They worked full-time jobs, raised their children, and adjusted to American culture, all while lacking culturally sensitive home care services for their elders.
Mrs. Kumar knew she could not allow South Asian seniors in her community to suffer this way, so she set out to make a difference.
Our Mission
Our mission is to provide high-quality, culturally responsive services with dignity and compassion, while fostering a supportive, values-driven workplace for caregivers and staff.
Our Values in Action
THE PRINCIPLES THAT GUIDE HOW WE SERVE AND SUPPORT OUR COMMUNITY
At UMAS, our work is guided by shared values that shape how we care for individuals, families, and each other, every day.
Respect: We honor individual differences and foster a safe, inclusive environment where clients and staff are treated with fairness and mutual respect.
Compassion: We approach our work with empathy and understanding, responding to others' needs with care, patience, and humanity.
Dignity: We protect privacy, uphold personal choice, and ensure every individual is treated with dignity in every interaction.
Advocacy: We amplify voices, remove barriers, and help individuals access the services, information, and support they need to thrive.
Together, these values guide our commitment to culturally responsive, community-centered care.
Home Care Services
As we age, maintaining independence and living safely in our own homes can become challenging. Daily tasks may feel overwhelming, but you donโt have to face them alone. Our Home Care Program helps seniors remain comfortable and independent by providing assistance with everyday activities in the privacy of their homes.
Adult Day Services Center
Aging should never mean feeling isolated or slowing down. Your golden years can be active, joyful, and fulfilling! Our Adult Day Service Centers offer a welcoming space where older adults enjoy structured activities, social interaction, and meaningful engagement, all in a safe, lively environment.
Become a Caregiver
It takes a special person to become an exceptional caregiver. Compassion, respect, patience, and genuine care for older adults are the heart of our caregiving community. At UMAS, caregivers provide dignified, culturally sensitive support to seniors in need.
Why Work With UMAS
SUPPORTING CAREGIVERS, SERVING WITH PURPOSE
At UMAS, we believe caring for our caregivers is essential to caring for our communities. We create a supportive, mission-driven workplace where employees feel valued, respected, and empowered to grow.
Comprehensive Benefits: Free medical, dental, and vision services to support your health and well-being.
Competitive Pay: Wages that exceed those of many other home care agencies.
Family-Run Culture: A workplace built on respect, teamwork, and a strong sense of community, UMAS is home to our employees.
Mission-Driven Service (SEVA): We believe in selfless service, leading with compassion and heart while giving back to others.
Culturally Inclusive Leadership: Pioneers in providing culturally responsive home care, especially for the South Asian community in Chicagoland.
Forward-Focussed & Technology-Driven: We invest in modern tools and systems to improve both caregiver and client experiences.
Together, we serve with purpose, supporting our team while making a meaningful impact every day.
Why Choose UMAS
ROOTED IN COMMUNITY. BUILT ON TRUST.
UMAS is a local, community-based organization that understands the cultural, social, and language needs of the families we serve.
Our approach to care is shaped by lived experience, cultural respect, and a long-standing commitment to quality and safety.
Key reasons families trust UMAS:
Culturally responsive and multilingual care
Professionally trained caregivers
Safe, certified, and fully insured services
We Are Local & Multilingual
UMAS is part of your community. Our multilingual team communicates with clients and families in the language they are most comfortable with, ensuring trust, clarity, and culturally respectful care.
Trained, Certified & Reliable
Our caregivers complete required pre-employment training and ongoing education to ensure safe, high-quality care. UMAS is fully insured and certified, giving families peace of mind.
Support Beyond the Home
We remove barriers to care by providing transportation at no extra cost, helping clients attend appointments, programs, and essential services.
Read our Blogs
Frecuent Questions (FAQs)
What services does UMAS offer?
At UMAS, we provide in-home care services for older adults, including assistance with daily activities, health monitoring, and emotional support. We also offer adult day care services for individuals who need supervision and engagement during the day.
Is transportation included?
Yes, we offer free door-to-door transportation for participants who qualify for our adult day care programs.
What do I need to work as a caregiver at Universal Metro Asian Services?
We are looking for compassionate and responsible individuals. You must be willing to care for older adults, complete basic training (provided by UMAS), and meet the legal requirements for employment.
No previous experience is required; we will train you!
How can I apply for UMAS services?
To apply for services, you can fill out the online form on our website or call us directly at 847-306-7606. One of our representatives will provide you with all the necessary information.
Which areas do you serve?
We serve multiple locations across Illinois, including: Roselle, Carol Stream, Elgin, Naperville, Chicago, Orland Park, Niles, Schaumburg, and Vernon Hills. You can find each officeโs address and phone number on our Locations page.
Do UMAS staff speak Spanish or other languages?
Yes! We have bilingual caregivers and staff who understand diverse cultures and languages, enabling us to provide more personalized, culturally sensitive care.
Feel free to contact us or stop by in person to meet with a member of our staff for face-to-face solutions.
Contact Us
Mon โ Fri 9:00 am - 5:00 pm
505 N Roselle Rd, Roselle, IL 60172