Page Not Found | UMAS
Frequently Asked Questions (FAQs)
What services does UMAS offer?
At UMAS, we provide in-home care services for older adults, including assistance with daily activities, health monitoring, and emotional support. We also offer adult day care services for individuals who need supervision and engagement during the day.
Is transportation included?
Yes, we offer free door-to-door transportation for participants who qualify for our adult day care programs.
What do I need to work as a caregiver at Universal Metro Aging Services?
We are looking for compassionate and responsible individuals. You must be willing to care for older adults, complete basic training (provided by UMAS), and meet the legal requirements for employment.
No previous experience is required; we will train you!
How can I apply for UMAS services?
To apply for services, you can fill out the online form on our website or call us directly at 847-306-7606. One of our representatives will provide you with all the necessary information.
Which areas do you serve?
We serve multiple locations across Illinois, including: Roselle, Carol Stream, Elgin, Naperville, Chicago, Orland Park, Niles, Schaumburg, Melrose Park and Vernon Hills. You can find each office’s address and phone number on our Locations page.
Does UMAS staff speak Spanish or other languages?
Yes! We have bilingual caregivers and staff who understand diverse cultures and languages, enabling us to provide more personalized, culturally sensitive care.
Feel free to contact us or stop by in person to meet with a member of our staff for face-to-face solutions.
Contact Us
Mon – Fri 9:00 am - 5:00 pm
505 N Roselle Rd, Roselle, IL 60172
IIn accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
fax:
(833) 256-1665 or (202) 690-7442; or
email:
[email protected]
This institution is an equal opportunity provider.